Shipping Policy

Last Updated: August 19, 2026

Thank you for shopping with us. We are committed to processing and delivering your orders as quickly and safely as possible. Please review our shipping policy below.

1. Order Processing

Orders are normally processed within 1–3 business days after they are successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may take longer during sales, promotions, holidays, or periods of high order volume.

2. Delivery Time

After your order has been processed, delivery usually takes approximately 3–7 business days, depending on your location and the courier service.

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, courier issues, public holidays, incorrect addresses, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.

Any promotional free-shipping offers will be subject to the terms and conditions of the specific promotion.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

Please carefully check your information before placing your order. We may not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

5. Order Tracking

Where tracking information is available, it may be provided to the customer after the order has been dispatched.

Customers can use the provided tracking information to monitor their shipment.

6. Delayed Or Lost Orders

If your order is delayed or appears to be lost, please contact us so we can assist you in checking the shipment status with the relevant courier.

Once an order has been handed over to the courier, delivery is also subject to the courier's policies and procedures.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs or other relevant information about the damaged package and product.

We will review the issue and assist you according to our applicable return and refund policies.

8. Incorrect Or Refused Deliveries

If a delivery fails because the customer provided an incorrect address, refused the package, or was unavailable to receive the order, additional delivery charges may apply if the package needs to be shipped again.

9. Contact Us

For questions regarding shipping or your order, please contact us:

Email: lovewellcareness4@gmail.com
Phone: 03447766962

We appreciate your business and thank you for choosing our store.